Dispatch
Orders placed before 1pm ET are packed and dispatched within 48 hours, Monday to Friday. Orders placed at the weekend or on a public holiday are dispatched on the next business day.
Delivery inside the United States
- Standard delivery — 3 to 5 business days, $8.95.
- Express delivery — 1 to 2 business days, $18.95.
- Complimentary standard delivery on all orders over $150.
All orders ship from Louisville, Kentucky. You will receive a tracking link by email as soon as your parcel leaves us.
International delivery
We ship to a growing list of countries. Import duties and taxes, where they apply, are the responsibility of the recipient. Contact us with your delivery address before ordering and we will confirm availability, cost and expected transit time.
Address accuracy
Please check your delivery address carefully at checkout. If a parcel is returned to us because the address was incorrect or nobody was available to receive it, we will contact you to arrange redelivery; a further shipping charge may apply.
Packaging
We use recyclable packaging and avoid plastic wherever a suitable alternative exists.
Questions
Email Contact@kwenixtrading.shop or call (612) 666-0835, Monday to Friday, 9am to 5pm ET.